BETWEEN RWANDA’S CITIES · ENQUIRY PILOT

Go places.
Start with your route.

Planning Kigali to Rubavu, Huye or somewhere new? Prepare your travel details and keep the conversation in your existing Ikaze account.

Hills and neighbourhoods of Nyamirambo, Kigali
Nyamirambo, Kigali · Protais Benjamin MUGENZI / Unsplash

Where are you heading?

Prepare an enquiry. This planner does not search live trips, reserve seats or send your request.

ROUTE INSPIRATION · NOT TRIP AVAILABILITY

Familiar places. New connections.

Use these examples when preparing your route. No departure, seat or fare is advertised.

EXAMPLE ROUTE

Kigali →
Rubavu / Gisenyi

Add your own travel date, seats and meeting preferences in your enquiry.

Prepare a route enquiry →

Two journeys. One Ikaze account.

For passengers

  1. Prepare your route, preferred date and seats.
  2. Sign in to My Ikaze and submit a travel enquiry.
  3. Return to your request for any available quotes and conversations.

Availability, price and arrangements still need confirmation. Paid booking is not available.

Open travel enquiries →

For drivers & providers

  1. Use the Ikaze account you already have.
  2. Open the Intercity travel provider application.
  3. Wait for separate administrator review before providing services.

Shop approval does not approve travel services. Public trip posting and provider payouts still need implementation.

View provider application →

Clear details before the journey.

What will a future trip listing need to show?

Origin, destination, date, departure time, seats, RWF price, public meeting areas, luggage details and the provider’s approval status. These listings and seat matching are not live yet.

Can I book or pay for a seat now?

No. The current pilot only supports enquiries. Seat inventory, booking confirmation, payment verification, cancellations, refunds and settlement must be implemented and tested before launch.

What should I share in an enquiry?

Use towns or general meeting areas, your preferred date, seats, budget and relevant travel needs. Keep identity documents, passwords, payment credentials and unnecessary precise personal addresses out of your request.

Do I need another account?

No. Shopping, selling, travel and delivery enquiries use the same WordPress account, with separate approval for provider roles.

Ubufasha mu Kinyarwanda

Koresha konti ya Ikaze usanganywe utange inzira n’itariki. Ubu ni igerageza ryo kwakira ubusabe gusa; gufata imyanya no kwishyura ntibiratangira.

Aide en français

Utilisez votre compte Ikaze existant pour indiquer votre trajet et votre date. Ce pilote recueille uniquement des demandes ; réservations de places et paiements ne sont pas actifs.

One place for your next step.

Keep shopping and service enquiries together in My Ikaze.

Photograph source and credit

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